Blackberry Mail Store Service Event 10000
MailStoreExchange::RefreshGALUsingMAPI - Error in HrFindExchangeGlobalAddressList, result=0x80004005.
You need to modify or add the following key:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\BlackBerryServer_MailStoreProfile\dca740c8c042101ab4b908002b2fe182Check if you Client Access Server is listed in: 001e6602 If the dca740c8c042101ab4b908002b2fe182 key or the 001e6602 string is missing, stop the BlackBerry Mail Store Service, and create the missing key or string. Enter the Fully Qualified Domain Name of the correct Client Access Server or the pool name under Value data in 001e6602 Also, check if the string 001e6602 exists in:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\BlackBerryServer_MailStoreProfile\dca740c8c042101ab4b908002b2fe182If not, create it or modify it to point at the correct CAS.
Labels: Blackberry Enterprise Server, Communication, Exchange 2010